Thank you for shopping at My Choice IT World. We are committed to providing our customers with the best IT products and services. If you are not entirely satisfied with your purchase, we are here to help with our return and refund process.

Return Period

• You have a maximum of 7 days to apply for a return or exchange from the date you received the item.

Conditions for Return

To be eligible for a return or exchange, the following conditions must be met:

• The item must be unused and in the same condition that you received it.

• The product must be in its original packaging, including the box, user manuals, and all accessories that came with it.

• You must provide the original invoice or proof of purchase.

Non-returnable Items

• Products where the seal has been broken or the packet has been opened (unless the product is found to be defective).

• Software products or digital license keys.

• Products that have suffered physical damage, burns, or liquid damage due to user error.

Refund Process

• Once we receive your returned item, we will inspect it and notify you that we have received your returned product.

• We will immediately notify you of the status of your refund after inspecting the item.

• If your return is approved, we will initiate a refund to your original method of payment (Bank/Card/Wallet).

• You will receive the credit within 7-10 working days, depending on your card issuer’s or bank’s policies.

Warranty

• For items like laptops, monitors, or other computer components, the specific brand’s warranty policy will apply.

Contact Information

If you have any questions on how to return your item to us, contact us at:

• Store Name: My Choice IT World

• Address: Ground floor, Ahalya Mansion, No.81, Sadar Patrappa Rd, opp. to HP world showroom, 3rd Cross, Dodpete, Nagarathpete, Bengaluru, Karnataka 560002, India

• Phone: +91 83100 14100

• Email: contact@mychoiceitworld.com

• Website: mychoiceitworld.com